I got a new debit card at the weekend to replace the old one that was damaged and unreliable. The guy that helped me is older, works part-time as he's close to retirement and is about as useful as a chocolate teapot. He forgot to tell me to reset my PIN so I couldn't use my card. Then I had to spend 10 minutes on the phone to customer service answering several security just so he could reset the PIN.
I tried to log into my account tonight to pay some bills and the idiot forgot to setup internet banking on the card. So I'll have to waste time tomorrow night doing just that.
For god's sake man, retire already!